search
close-icon
Data Centers
PlatformDIGITAL®
Partners
Expertise & Resources
About
Language
Login
banner

Stakeholder engagement

Stakeholder

Engagement

Topics of discussion

Customers

  • Dedicated asset management, sales, and strategic account teams 
  • Customer satisfaction surveys 
  • Customer Success Managers 
  • Quarterly Business Reviews 
  • Customer appreciation events 
  • Collaboration on efficiency and clean energy projects 
  • Green lease standards 
  • Energy efficiency transparency (efficiency improvements in customer spaces and ENERGY STAR certification announcements) 
  • Customer communication and relationship management 
  • Operational and administrative support matters 
  • Availability and resiliency 
  • Achievement of competitive utility rates 
  • Data privacy and cybersecurity 
  • Building safety 
  • Assistance in achieving customer sustainability goals 
  • Sustainable building and energy efficiency certifications 

Employees

  • Direct engagement with manager and coworkers 
  • Training and support programs 
  • Employee satisfaction surveys 
  • Monthly Sustainability Committee Meeting with global teams 
  • Diversity, Equity, and Inclusion (DEI) Council with global employees 
  • Employee Resource Groups (ERGs) 
  • Active employee communications from CEO and Executive Teams regarding corporate sustainability and global events 
  • In-person and streaming video Q&A with executive management 
  • Matching gifts program and Donate 8 volunteering program 
  • Employee wellness programs 
  • Annual performance reviews for all employees 
  • Quarterly All Hands Meeting 
  • Professional training and career opportunities 
  • DEI 
  • Philanthropic initiatives 
  • Corporate culture 
  • Current events 
  • Corporate data security 
  • Company economic performance and outlook 
  • Company ESG performance and sustainability goals 
  • Ethical business conduct 

Investors

  • Investors page with stock information and news and events 
  • TCFD and SASB-aligned disclosures in annual financial report (Form 10-K), Proxy and ESG Report 
  • Quarterly earnings calls 
  • Investor presentations 
  • Green Bond disclosures 
  • Dedicated Investor Relations team 
  • Direct dialogue 
  • Company economic performance and outlook 
  • ESG goals and performance 
  • Climate change strategy and resilience 

Joint Venture (JV) partners

  • Engagement on matters relevant to JV properties and management of the joint venture 
  • Updates on our  Investor page 
  • Respective portfolio occupancy 
  • Economic performance, outlook, and business strategy 
  • Utility data aggregation 

Government regulators

  • Regular dialogue, filings, permitting, and hearings related to project permitting 
  • Engagement on matters of energy supply and renewable energy 
  • Engagement with federal, state, and local governments in the U.S. and around the world on public policy issues 
  • Participation in energy efficiency and energy benchmarking programs 
  • Compliance with permitting, benchmarking and other rules and regulations 
  • Sustainability and benchmarking matters 
  • Public Policy 

Suppliers

  • Contract development and ongoing interaction 
  • Direct dialogue via meetings and calls 
  • Supplier compliance with environmental policies 
  • Regular performance reviews with key vendors 
  • Sustainability requirements in master services agreements and construction contracts 
  • Supplier Code of Conduct 
  • Supplier sustainability surveys 
  • Economic performance and outlook 
  • Communication and transparency of performance 
  • Product cost, availability, backlog, commodity price trends 
  • Supplier capabilities: strategic sourcing, risk management, supplier excellence, energy & sustainability, procure-to-pay 
  • Sustainability and resilience 

Non-Governmental Organizations (NGOs)

  • Membership and participation at various levels, including working groups, committees, and boards 
  • Conference and event attendance 
  • Economic development 
  • Energy and environment 
  • Community impacts 
  • Industry growth and trends 

Local communities

  • Local community engagement for development projects
  • Contract with local suppliers where possible 
  • Hosting first responders, local government officials and events 
  • Corporate philanthropy 
  • Employee volunteering 
  • Construction and data center operation 

  • Economic development 

  • Energy and environment 

  • Community impacts 

Future-proof your deployment todayInterested in learning more?